OVERVIEW
Welcome to the Portales Area Transit. We are a public transportation service committed to meeting your personal transportation needs. Unlike other public bus services, we actually pick you up at your home and take you to the address of your desired destination. We are pleased to serve the City of Portales citizens whether you are traveling to and from work, shopping, paying bills, or just visiting friends. We also transport the citizens of our community to medical appointments, dental appointments, and a variety of other necessities.
The Portales Area Transit also takes great pride in the trust that is given to us to transport children of all ages from school to places such as home, babysitters, and the Recreation Center. We provide service within the city limits as well as five miles outside the Portales area. Our Portales Area Transit drivers are highly trained personnel and care about each and every rider. They go above and beyond in their desire to provide the best customer service to our community.
Thank you for the opportunity to provide our services to you. We appreciate you entrusting us with meeting your needs, and we hope to continue to be given that chance to work with you and get to know you better.
Comment and Complaint forms are available on each bus and in the PATs office. Completed Comment cards and Complaint cards must be returned to the PATs coordinator at khall@portalesnmgov, via mail to 100 West 1st Street, or in person at 200 E. 7th Street. A follow-up phone call or interview will be scheduled, conducted, and documented. For assistance to complete a comment or complaint card, please call 575.359.4816.
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