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| How can I contact my City Council or and Mayor? | City Council/Mayor |
| When and where does the City Council meet? | City Council |
| Are there job openings for the City? | Human Resources |
| How do I request that a public notice be broadcasted on PC-TV, channel 19? | Library |
| Where can I register for sports programs? | City Sports |
| Where can I register for recreation programs? | Recreation Ctr. |
| When am I required to have a building permit? | Planning & Zoning |
| How do I bid on City contracts (RFP/RFB)? | Chief Procurement Officer |
| Are there rules or restrictions for watering lawns in the summer? | Water Dept. |
| Can I set off fireworks in Portales? | Fire Dept. |
| Does the City have a cleanup program so I can dispose of large waste at the curbside? | Sanitation |
| Where can I find more information about local recycling efforts? | Sanitation |
| Where can I rent meeting spaces? | Memorial Bldg. |
| Where can I find information about the City budget? | Finance |
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